The role of POMS (Patrol Order Management System) and the relationship to surface operational facility and member qualification information is not directly part of the Boat Crew Qualification Program, but is important for both training and functional missions. This page provides some topics to assist members with POMS issues.
Quicklinks to topics on this page:
The support web page for POMS is found at http://poms.statronics.com.
If you are having trouble within POMS requesting orders, specifying a coxswain, or other such issue, the odds are that it is your own certification information or the facility information within AUXDATA that is the problem.
POMS collects AUXDATA information about facilities, owners, and certifications daily. If AUXDATA shows a member as not being currently certified, POMS will not allow that member to be selected for any role. It is the coxswain-of-record's responsibility PRIOR TO GETTING UNDERWAY to insure that all crewmembers are properly certified. In general, check AUXDATA (you can ask your IS officer to do this for you) for facility inspection data or qualification data if there is some "problem" with POMS. POMS is a gatekeeper, not the data source or correction point. Changes in AUXDATA take 24 hours to propagate to POMS.
[AUXINFO is a tool available to all that can also check certifications. AUXINFO is loaded with AUXDATA information every two weeks, so it is not real-time but is probably adequate. See the website https://www.auxinfo.uscg.gov/.]
If there is a problem with certification or facility information within AUXDATA, the problem will have to be corrected through the DIRAUX office. Sector Operations staff cannot handle these matters.
(One common problem is that facility owners did not specify allowable coxswains on their facility inspection form -- and then complain when POMS does not let certain coxswains to be selected...see the Facilities page for this and other common inspection form errors.)
Note that certification and facility information must be valid when orders are requested, and remain valid through completion of orders and online AUXDATA time reporting (online 7030). POMS always applies the current AUXDATA information to all inquiries and activities (for past, present, or future dates); it does not maintain a calendar of "when" certification and facility information was valid.
There is an increased effort on the part of D1NR Auxiliary staff and the DIRAUX office to drive out errors in surface operations AUXDATA information. This is to support every member's activities by having AUXDATA and POMS support our operations (and provide necessary legal prerequisites for protection of members in the event of field accident).
The design of the POMS servers requires that anybody who is allowed to access POMS must have a valid email address. Since POMS gets your email address from AUXDATA, this in turn means that AUXDATA must have your current and valid email address. Contact your IS officer if you need to update or add an email address to your AUXDATA member information.
If at any time the POMS server sends you an email (usually a support notification or outage notification) and the email is "bounced" by your internet service provider, your POMS access will immediately be suspended. (Don't shoot the messenger, this is just how the POMS servers operate.) You may also need to take action with your internet service providers anti-SPAM filters to allow messages from POMS to be delivered to you to avoid "bouncing".
(AUXDATA allows recording a primary and alternate email address; if you wish to have a different email address used for POMS than your primary AUXDATA email address, that can be done. The process is beyond the scope of this web page.)
Patrol Order reimbursement only includes direct expenses of that patrol. Things like slip fees, boat registration, oil changes, engine maintenance are all NOT reimbursed directly either in whole or in proportion to your USCG patrol effort. Generally, if the item was not physically consumed by the crew or the engine on THAT patrol, it is not reimbursed.
The exception is the Standard Auxiliary Maintenance Allowance (SAMA). This funding is provided based on the actual hours the engine operated on a patrol, and the engine information provided when the facility was inspected. A chart or table is used to translate all that into a maintenance amount paid for that patrol. This money is a partial coverage of all the myriad maintenance expenses (oil changes, tuneups, etc that are not directly patrol related). This amount is calculated by the USCG Finance Center (FINCEN, http://www.fincen.uscg.mil) and included in the overall patrol payment they make to you. The nationwide funding for this can run out before the end of the federal fiscal year (Oct 1), so early season patrols will get SAMA money but late season patrols might not.
You won't necessarily see what the SAMA total is for your patrol until after you actually receive the payment in your bank account, and your bank will not have a breakdown of what was for fuel, what was for food, what was for SAMA, etc.
FINCEN has a web-based inquiry system that allows you to retrieve the complete listing of payments made on a patrol (e.g. provide a detailed breakdown of what was paid for what purpose). Use http://www.fincen.uscg.mil/aux_reports.htm. You will need the 13-character Patrol Order Number (called the Document Number by FINCEN), which is on the CG-5132 form you signed for the particular patrol. (You can also use POMS to retrieve that number for you). Only the past 3 months of records can be retrieved by this automated system.
The Chief Director of Auxiliary has an information page on SAMA found at http://cgauxsurfaceops.us/SAMA.htm. If you want further reading on Auxiliary reimbursement for surface operations, read both the Auxiliary Manual COMDTINST M16790.1F and the Auxiliary Operations Policy Manual COMDTINST M16798.3E.
In D1NR, all AUXDATA mission reporting for patrols is expected to come through the POMS online 7030 (Mission Report) completion, completed at the same time patrol orders are completed post-patrol. Manually completed 7030 reports outside of POMS are not acceptable for underway missions.
If a patrol order has been "auto-cancelled" within POMS due to passage of time (presumably because of other issues, not because of coxswain inattention!), contact your location POMS administrator (the contact that is shown to you every time you log in to POMS) to have the order "uncancelled" so that you can complete the orders and the corresponding online 7030.
POMS itself actually executes on a remote server. Only a display interface is presented on your computer. This keeps all data and database access on the remote server without exposing access information over the Internet. Encrypted communication is used for the communications between your computer and the remote server.
This is done using a tool from a company named Citrix (NASDAQ stock symbol CTXS). The tool that runs on your computer is "Citrix Metaframe Presentation Server Client" (newer versions will be called "XenApp for Hosted Apps") but throughout these pages we'll just abbreviate that to "Citrix".
POMS development was originally contracted by the USCG Finance Center to operate on the Coast Guard's Standard Workstation from within the Coast Guard's private network, but POMS does allow use by Auxiliary members on their home computers from the public internet.
Accessing POMS from your computer involves installing the appropriate version of Citrix on your computer, and then using a file (called a client file) that contains the POMS-specific information (such as server address, etc) to initiate a session with the POMS server.
The POMS server creates a POMS folder on your computer, which is where POMS will put files such as "Print-to-PDF" documents, and from which POMS will upload files such as facility photographs. POMS will segregate all of this according to your POMS user identification (which is your Auxiliary member number for nearly all POMS users), so if multiple members log in to POMs from your computer, there will be multiple places within the POMS folder where POMS stores saved documents.
As a facility owner, coxswain, or crewmember, you are termed an "online CG-5132/7030 user" in POMS. "CG-5132" refers to the formal patrol order form, and "7030" refers to the AUXDATA mission report form. Both will be prepared for you within the POMS system.
You must have a valid email address recorded in AUXDATA before you can register for POMS access. AUXDATA changes/additions take 24 hours to propagate to POMS.
In POMS, you register for access to "locations", which correspond to USCG Sectors. In First District Northern Region, the choices would be "Boston", "PortME", and "WoodsH" (representing Sectors Boston, Northern New England, and Southeastern New England respectively).
If you perform patrols in more than one Sector, you can add other POMS locations after you initially register. Register for your primary location first.
For nearly all POMS users (administrators have a different mechanism...), the POMS user name is your Auxiliary member ID number. The password required is the last 6 digits of your Social Security number (POMS has access to this because the USCG Finance Center uses your Social Security Number as an identification for payments, and POMS directly interconnects with the FinCen).
Do not share your login information with any other member.
The folder that POMS uses for local documents will be named "POMS", normally on your C drive (e.g. C:\POMS). Documents that you "Print-to-PDF" will be found in the folder "C:\POMS\USERS\<POMS login name>".
Click here for a web page with instructions and links to install or update what you need to access POMS on your Windows-based computer.
The folder that POMS uses for local documents will be named "POMS", and will be found in the "home" for the startup or current login name. Documents that you "Print-to-PDF" will be found in the folder "POMS:USERS:<POMS login name>".
Click here for a web page with instructions and links to install or update what you need to access POMS on your Macintosh computer.
Citrix client software is available for other computers and operating systems (notably Linux and several other UNIX systems). The POMS developer will not have support for these, but they may operate if Version 10 or later. To install, you will have to do more work on your own. Start with the Citrix client download page to see if your operating system variant is listed. You will also need the "POMS-OE.ICA" text file included in either the Windows or Macintosh installation instructions referenced above.
This website is intended for
USCG Auxiliary members in the First District, Northern Region.